Returns and Exchanges

CANCELLATIONS AND RETURNS

We put so much care into selecting our furniture, which makes us very confident that you will be pleased with your purchase, in fact, we are so confident that we are offering a 14-day money-back guarantee from the day you receive your goods.

In the very unlikely event, should you wish to return a item, We can arrange a collection for you via our Furniture delivery team at a cost of £60 which will be deducted from your refund, alternatively you may organise to return the item yourself.

Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.

Refunds will be issued within 48 hours of receipt of goods and following inspection of returned items. Allow up to 10 working days for the funds to show in your account.

EXCHANGE/REPLACEMENTS

If any goods are received with any parts missing, we will send out a replacement as soon as possible.

Please notify us within 48 hours of delivery of any damage to the goods, as we may not be in a position to exchange damaged items at a later time.

Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.

Photographic evidence may be required in order to replace damaged parts.

If you wish to exchange your order an exchange charge of up to £60 will be incurred.